Help & FAQ
Answers to common questions. Still stuck? Contact us.
▸ Do you offer Cash on Delivery?
Yes. Cash on Delivery (COD) is available across India and is selected by default at checkout. You pay in cash when your order arrives.
▸ Is GST included in the price?
Yes. All prices are GST-inclusive, so there is no extra tax added at checkout — the listed price is what you pay.
▸ Are the products new and genuine?
Yes — all apparel is brand-new, with original brand tags, sourced through authorised channels.
▸ How long does delivery take?
Orders are typically dispatched within 1–2 business days and delivered in 5–7 business days depending on your location. You'll get an order confirmation by email.
▸ What are the shipping charges?
Shipping is completely free on all orders across India — there are no delivery charges.
▸ How do I track my order?
Use the Track Order page with your order number and the email you used at checkout. If you have an account, your orders also appear under My Account.
▸ What is your return policy?
We accept returns and exchanges of unworn, unwashed items with all original tags attached, reported within 7 days of delivery. Defective, damaged or wrong items are eligible for a free replacement. See our Refund & Cancellation policy for details.
▸ Can I exchange an item for a different size?
Yes. If the fit isn't right, you can exchange for a different size (subject to availability) as long as the item is unworn, unwashed and has all original tags attached, within 7 days of delivery.
▸ Can I cancel my order?
Orders can be cancelled within 12 hours of placing them, provided they haven't been dispatched.
▸ How do I pay online?
Cash on Delivery is currently the default. Online payment (UPI, cards, net banking) is being enabled and will appear at checkout once available.